Systems administration and computer support

Where the professional path began: workstations, servers, local networks, backups, user support and computer repair.

Area
Archive · first steps
Year
2015–2019
Role
Systems administrator

01Problem

Keep the clients' IT working: desks and office machines, servers, the network, access. The tickets ranged from a printer that would not print to a server on the floor.

02What was done

  1. 01Looked after workstations, servers and network gear.
  2. 02Accounts, access and backups were mine to run.
  3. 03Computer support: diagnostics, repair, data recovery.
  4. 04Incidents and user support, explanations in plain language included.
  5. 05Took the routine away piece by piece with scripts.

03Outcome

  • The ground every later network and infrastructure project was built on.

04Stack

  • Windows
  • Windows Server
  • Linux
  • Active Directory
  • LAN
  • Backup

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