Assistant for a CRM and task tracker

An add-on that turns a CRM and task tracker into a fast working tool: common actions in one click, routine fields fill themselves.

Area
Automation & integrations
Year
2024
Role
Author and maintainer
2 systems in one tool

01Problem

Teams spent hours copying data between the CRM, the tracker and messengers, and filling the same fields by hand. The mistakes happened in the copying.

02What was done

  1. 01Record data became interactive: a call, a chat or an email starts right there.
  2. 02Standard fields fill themselves.
  3. 03Label printing from the same record, with no export step.
  4. 04Updates reach every employee on their own.

03Outcome

  • Routine actions take seconds, and the team saves hours every day.

04Stack

  • JavaScript
  • CRM
  • Browser extensions

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